Solutions

Solutions

Recording Agent for Industry

New Rock Recording Agent software is designed to collect, audition, and manage the recording information generated by the OM IP PBX and MX VoIP Gateways

It is convenient to install and has a user-friendly interface, which is easy to use, and no professional technical background is required.

Key Features
  • 1.300-channel real-time call recording capture
  • 2.Remote centralized upload
  • 3.50 group site management
  • 4.Multi-level authority management: based on organizational structure and user access grant
  • 5.Support recording network: cooperate with a recording management system to realize recording network

Application Scenario---Enterprises have the small or midsize call business

New Rock recording agent can achieve 300-way real-time call acquisition. The recording acquisition of 50 devices can fully meet the business call recording needs of small and micro enterprises, small call centers, large and medium-sized sales department, and customer service departments


Application Scenario---Multi-branch enterprise have the high call volume

Chain enterprises can adopt the voice networking mode of branch offices choose recording agent +headquarters choosing recording management system for unified centralized management of recording, distributed recording, and centralized management.


Solution

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