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The Officium80E-G (OM80E-G IP PBX) is a highly integrated hybrid IP-PBX with up to 200 analog and/or IP extensions. With its high performance and XML/HTTP-based API, it is a cost-effective solution for mid-size contact centers with up to 60 agents. Powered by innovative VoIP technology from New Rock, the OM80E-G IP PBX can connect to PSTN, IMS, analog terminals IP-based SIP trunks, and SIP voice stations.Contact Us
With features such as remote extension, call forking to users mobile phone, and call-back, the OM80E-G assures users that wherever they are--whether in the office, traveling abroad, or working at home--they will never miss any important business calls.
The auto-attendant provides 24×7 service to customers, and efficiently directs incoming calls to the extensions or cell phones of the correct person through configurable voice menus for business/non-business hours and holidays. The smart auto-attendant can even deliver the calls from VIP or repeat customers to the appropriate agents directly, bypassing voice menus (caller-agent binding).
The OM80E-G has all the features needed to fully support the remote worker, business travel, and communications with branches, all through the Internet. International or long-distance calls are turned into local toll-free calls.
With advanced-routing capabilities, the OM80E-G can route calls intelligently according to call type. Combined with New Rock NewLync unified communication platform and NeeHau Soft-console, users can communicate with customers effectively, regardless of where they are.
The OM80E-G includes an embedded New Rock Cloud client that allows the OM80E-G located behind an enterprise NAT or firewall to be accessed from the Internet for maintenance and troubleshooting or by voice devices from remote branch sites, remote IP extensions, or value-adding applications.
Real-time monitoring, alarm notification, remote packet captures and software upgrades can be performed with the New Rock or third-party device management systems with TR-069 or SNMP.
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Dual-redundant Ethernet ports
Dual AC/DC power supplies (optional)
Multi-site deployment with up to 300 sites
Call recordings on the internal storage or external server
Add-on call recording management system
Add-on middle-ware for hospitality applications
XML/HTTP-based RESTful API interworking with and supporting third-party applications
Support TR-069, SNMP
Interoperability with popular SIP servers
Class I lightning protection
|Max IP Extensions||20||50||168||400||1000|
|Max IP Trunks||24||62||216||496||1000|
|Max IP outside lines||24||62||216||496||1000|
|Max Built-in analog extensions+trunks||4||12||48||96||-|
|Max Concurrent calls||24||30||90||120||200|